STILL NO ACCOUNTABILITY!
<p>It is highly disappointing that I have to sit and write another complain on top of what I sent to you on Friday and no one has called regarding my query!!!</p> <p>Another month has passed and my auto payment had not gone through and no one has fixed or bothered to get in touch with me! Now I have missed a payment cause of you and now I'm being told I am listed! When there is enough funds in my primary account to accommodate my monthly installment of R100k!</p> <p>CAN SOMEONE PLEASE ASSIST WITH THIS! I HAD BETTER SERVICE WHEN I HAD A GOLD CARD, MAYBE YOU SHOULD DOWNGRADE MY ACCOUNT SO I CAN GET ASSISTANCE!</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983447
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983447
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)