NR
Nikita R
1 reviews | Active since Jul 2011
11 Feb 2015, 12:21
Still havnt received my Refund
I have been waiting for my refund since November 2014 and after many calls and emails i am now giving up.<br> <br> Good day Miss Rood<br> <br> We do apologise for the delay .<br> <br> I have sent a request to Debit Card Disputes to confirm why the refund was not done on the 14th November.<br> <br> Regards<br> <br> Samantha Marnitz <br> <br> Service Recovery Consultant<br> <br> FNB Premier Banking : Resolution Centre <br> Still no refund or any information
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
11 Feb 2015, 12:46Hello Nikitarood,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Feb 2015, 12:46
Official
Hello Nikitarood,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 622173.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
