KK
Khayakazi.deleki Khayakazi.deleki

1 reviews | Active since Jan 2012

22 Jun 2015, 09:01

still havent received the card

My account has been upgraded which is I have to receive a new card, but my card was sent to a courier company while I asked for it to be delivered in the branch since im a field worker.i will only be able to get it at the branch.i also told the couriers snce they told me I can go to their company in fourways.which will be an inconvinience for me.Fourvweeksmlater still havent received my card.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2015, 10:25
Official
Hello Kdeleki,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 706901.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)