EB
Elmana B
1 reviews | Active since Jul 2011
09 Jul 2019, 11:22
Still haven’t receive settlement letter in almost 2 months!!
My issue with a settlement letter had not been resolved after almost 2 months!!! I’ve called FNB now and I've been instructed to phone 3 different numbers and 2 of those numbers people wasn’t able to assist and the 3rd wasn’t available!! I’m so frustrated!!!! After this is sorted out I will close all accounts at FNB and move to a different bank! This is totally absurd!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
09 Jul 2019, 13:18Good Day Elmana
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply09 Jul 2019, 13:18
Official
Good Day Elmana
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Regards,
Hello Peter Team
Tel number: ***
EB
Elmana B's updateReviewer Update
09 Jul 2019, 13:28This isn't good enough anymore because I'm waiting 2 weeks to resolve this issue on my previous complaint on hellopeter!!!
EB
Elmana B's update09 Jul 2019, 13:28
Reviewer Update
This isn't good enough anymore because I'm waiting 2 weeks to resolve this issue on my previous complaint on hellopeter!!!