Still havent heard back after last complaint on Hello Peter. Account still not active after 2 and a half months

<p>Following on my last complaint 2 weeks ago.... nothing much has happened. I spoke to Lebo, who called me once and then I just have not heard from her again. Avisha Peters then got in touch with our CEO, even though I had stipulated that the opening of the account was my responsibility. Again, more forms were sent. Incorrect forms, forms incorrectly populated by FNB and being told the account was active. I have been trying to register on internet backing, with no luck. After e-mailing Avisha a few times this week with no response, I called from the UK today at £3.50 a minute to hold for 10 mins for an opparator. After explaining to Dania that I was paying for the call, she put me on hold for another 10 or more minutes and then explained that there is now another form - GAB mandate that needs to be sent and filled out. She guaranteed me that someone would be calling me back. I explalined that it was urgent and gave her the contact details in the UK... but nothing! FNB, I have no words for your service. I think we will be taking our business somewhere else. I feel like we are being punked! Your service is beyond awful!</p>