1 reviews | Active since Jan 2017
Still have my mobile number being held hostage
<p>Warning!! Do not ever port your number to FNB connect. Once they have it, they will NEVER release it if you want to port your number elsewhere. My mobile number has been mine for about 10 years, but seems I'll have to let it go if I want to go over to another network. </p> <p>I have written a review about this before, to which I got the typical "We are so sorry and we will contact you to sort it out" yada yada blah blah. Needless to say "They didn't help me" Not a peep! </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)