MG
Monique G

1 reviews | Active since Nov 2016

11 Nov 2016, 16:21

Still got no answer

<p>I have put in a complaint about my limit increase they told me they will get back to me. One person phoned me at 10:04 and said a manager will phone me. I have send emails to the complaint department to the lady who phoned me and not even on that I get a respons this is really ridiculous!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Nov 2016, 16:31
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)