DN
Donald N
1 reviews | Active since Feb 2019
07 Mar 2019, 08:44
Still getting debit orders for a policy I cancelled - First Bodyline
FNB continues to deduct premiums from my account even though they refused to pay out my FirstBodyLine scratch and dent claim. I then closed the policy before month-end so that I would not get a debit at the end of February. Now I have been trying to reach them for a reversal of the debit order there is no assistance, its 3 days of me trying to fix this now.
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FNB (First National Bank)'s replyOfficial
07 Mar 2019, 10:56Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Mar 2019, 10:56
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)