Still debits account when salary order is in place

FNB Housing Finance has taken a double payment on my Bond causing all my other debit orders to bounce which would include Medical aid for my Wife(disabled), and cellular contract(requirement for work to earn a salary), Tracker, insurance for housing(Credit requirement) and Car(Credit requirement to another bank). <br> <br> I have called Premier Suite on Friday to enquire about an unknown emergency debit order which housing initiated. Went to North gate branch on Saturday to try resolve this whereby I spoke to someone in Housing which said they will reverse it within 24 Hrs. Sunday came and went with no refund. I phoned at 8 on Monday morning to get told sorry but it should reflect before 9am. At 09h30 I called again and throughout the day tried all avenues to reverse the transaction that my account would be ready to pay my obligations. <br> <br> I post this at 00h42. 42 minutes after the last promised Reversal. It still does not reflect and FNB will now need to do much more than just sorry.