RP
RESHANTHA P
1 reviews | Active since Oct 2015
27 Oct 2015, 09:57
STILL DEBITED MY ACCOUNT
Fnb came back to me saying they will reverse the charges off my account, my salary went into my account and guess what ???? They have deducted R2600 off my account when they said they will reverse the charges. The reference for the previous query was 790264 from DRC Complaints - [Email Removed] I need this matter resolved urgently! That's alot of money and I have bills to PAY!!!
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FNB (First National Bank)'s replyOfficial
27 Oct 2015, 10:29Hello Resh20,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please may I refer you to the letter dated 21 October 2015, that was sent to you from DRC. The letter stipulates the estimated date of when the refund will take place.
I have also sent this report to the department currently busy with the matter to make contact with you.
Trust you find the above in order.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please may I refer you to the letter dated 21 October 2015, that was sent to you from DRC. The letter stipulates the estimated date of when the refund will take place.
I have also sent this report to the department currently busy with the matter to make contact with you.
Trust you find the above in order.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Oct 2015, 10:29
Official
Hello Resh20,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please may I refer you to the letter dated 21 October 2015, that was sent to you from DRC. The letter stipulates the estimated date of when the refund will take place.
I have also sent this report to the department currently busy with the matter to make contact with you.
Trust you find the above in order.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please may I refer you to the letter dated 21 October 2015, that was sent to you from DRC. The letter stipulates the estimated date of when the refund will take place.
I have also sent this report to the department currently busy with the matter to make contact with you.
Trust you find the above in order.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)