1 reviews | Active since Jan 2011
Still awaiting refund
<p>Hi,</p> <p>Please note that my account has now been debited for the THIRD TIME in error by Radisson Blu Hotel Group. FNB have refunded the monies on previous two occasions but this has now happened again! The amount is always the same - R1083.03 .</p> <p>This really seems to be like possible ***** and i am disappointed that FNB has not gotten to the bottom of this matter.</p> <p> </p> <p>I have emailed all of the details to FNB ********** on the 7/12/16 and then again on the 14/12/16 and still no response. </p> <p> </p> <p>PLEASE RESOLVE URGENTLY. thnks</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)