rA
rifat A

1 reviews | Active since Jan 2012

12 Aug 2015, 09:56

STILL AWAITING MY REVERSAL -12 DAYS LATER

I paid with my FNB Cheque card at a hardware store on the 01 August 2015. The amount I paid came off twice off my account, I called FNB and filled in all the forms. I still did not receive my money. This is so ridiculous to wait so long for your own money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2015, 10:02
Official
Hello rifat,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Debit Card Disputes who will provide you with feedback.

The reference number is 739085.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)