SS
Stephanie S

1 reviews | Active since Nov 2012

22 Feb 2017, 09:48

Still awaiting for my credit card

<p>Ihad app**** last month for a credit card, and a lady at fnb cancelled my application at there will, so some guy called me and he says that they will re do it and that i must send my payslips so I have, anyway they say its approved, but im still waiting, when I call the call centre they know anything, niether do they know when when I will get the card, what is the problem?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2017, 10:02
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)