LG
Lisa G

1 reviews | Active since Apr 2019

02 May 2019, 10:47

STILL AWAITING FEEDBACK ON HELLO PETER COMPLAINT! 17APR2019

I'm still waiting for feedback on the complaint I logged on 17 April (ref ********** NF). What is the actual point of even escalating a concern if no one even attends to your query! I received a call the same day to confirm FNB have received my complaint and that someone would be in touch. Well....... I'm still waiting! Rididulous Service! Time to switch banks!!!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2019, 11:55
Official
Good Day Lisa Georghiou

Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref : ***NF 

Regards, 
Hello Peter Team 
Tel number: ***