CN
Candice N

1 reviews | Active since Nov 2016

27 Nov 2016, 05:04

Still awaiting feedback

<p>I logged a formal complaint on the FNB site 21/11.</p> <p>Received the acknowledgement email.</p> <p>To date still not response ....</p> <p>Part of the no-reply email, "Welcome to FNB and thank you for contacting us. Please note your reference number is: [5VTK8C7J]."</p> <p>Patiently awaiting a response or for someone to call me. Thanks</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 11:45
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)