Still appalled...

<p>This is the 2nd review / complaint as I still have not had any joy from FNB Credit card Application department even after the 3rd or possibly 4th escalation.</p> <p>It has been over a month and I am still being asked to send documentation that i have send and handed in at the branch... now after a month the documentation that they have is out dated and i now have to take time off to go the bank again to get the latest statements...</p> <p>I have to commend Kyle Brink at the Paarl mall Branch that has helped tremendously (in fact, if it was not for Kyle I would have switched to Standard bank 3 weeks ago)</p> <p>The branch manager at Paarl mall has escalated the matter to Fiona McMillan at the credit card application department. In spite of Kyle's best efforts to contact Fiona McMillan to establish what the delay is and where the application is, he is not getting any reply or assistance from her.</p> <p>I will be switching to Standard Bank ASAP</p>