1 reviews | Active since Jul 2016
Still and unhappy FNB client
<p>This is a follow-up to my review on the 15 July 2016. Yet again 2/08/16 the ********** have managed to cancel my cheque card. </p> <p>It simply means to that FNB despite promises to deal with my matter at the highest level were false. They will issue me yet again with a card which they will charge me for. Thuto the consultant responsible for today's cancellation told me when a call comes in the do not have time to go through a client's profile.</p> <p>I'm angry but at the same time feel helpless.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983694
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 983694
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
