SM
Santosh M
1 reviews | Active since Nov 2010
05 Jul 2019, 13:51
Stick to Banking, Leave Insurance to the Experts
Through the eBucks program, FNB is able to "force" clients into specific products each year. I don't like this scenario but businesses exist to make money, so I can not fault FNB for this behaviour. But, their most recent decision to push clients into their insurance products is rather distasteful. Particularly given the fact that this insurance department does not appear operational at all... I requested a call 7 days ago, and there appears to be no form of life at FNB Insurance.
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FNB (First National Bank)'s replyOfficial
05 Jul 2019, 14:28Good day Santosh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Jul 2019, 14:28
Official
Good day Santosh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***