*****sters

I’m tired of having issues each and every month with FNB I’m now taking the matter with NFO and I’ll drag it all over social media so that people can see what kind of a bank you are

Poor customer service for such a big bank when you have issues the branch can’t help when you call the call centre it takes almost an hour for a consultant to assist and they tell you *******

Last month someone bought with my card while I had with me and my phone on Uber eats and I don’t even have an account with it took me weeks to get my money

Now I did an instant payment of R3000 on the 29/06/24 to my Capitec bank and money hasn’t reflected even yet I call I was told it was kept an hold as I have reached my instant payment limit and I was told I’m gonna the funds in 3 hours that was at 08:30am

15:00 went to the bank spend almost 2 hours trying to contact centre only to be told instant payment had problems on the 29 so it’s now gonna take 5 days to get my money back

I did the instant transfer on purpose because I wanted the money asap but here am iam and the assistant manager at Greenpoint branch told me there’s nothing FNb can do who’s fault is it

I have paid my rent I can’t even go to my house because the landlord expected his money on 29

I WANT MY MONEY BACK ASAP I NEED TO PAY MY RENT IM TIRED OF THIS *****ULENT BANK

Every time i call im being taken from pillar to strength from one agent to another spoke to Zondo mbali she told me her own version spoke to Prudence her own version to Nompulelo Mkhize her own version and Themba who is Manage

even went Greenpoint branch soke to the assistant manager Sedeeka who told me theres nothing she can do