DT
Donn T

1 reviews | Active since Oct 2012

17 Aug 2019, 10:44

Steer clear of fnb

So 2 months have passed, still no rectifying of monies owed to me +- 1000....instead they just closed my account and I guess they think that's the end of it for them. As with all big business, they are very quick to take your money but when it comes to rectifying their mistake and fulfilling their obligations, you can jump through all the hoops and still get no recourse. You would think that R1000 for them would be insignificant but it seems they will ***** you no matter how small the amount. This money makes a big difference in my families life and every rand counts and for them to treat their customers this way just shows we are just numbers to them. The only value they see is the money they can siphon off you for as long as possible. So for all you who read this, give fnb a wide berth. They don't care.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2019, 12:15
Official
Good Day Donn  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***