MK
Marilize K
1 reviews | Active since Aug 2018
05 Dec 2019, 09:38
*****ing people's money with Bank Charges
My medical aid went off, and my money was unfortunately not cleared yet. This made my account go in arrears for 1 day. FNB just took R980 off my account for excess fee. I think this is ******* at its best. I will be closing my account with FNB, whom I have been with for 11 years. I cannot believe you guys take money like that. I would understand a R100 or R150 charge, but an amount like that is just *****ing people's money. I am really disappointed in FNB.
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FNB (First National Bank)'s replyOfficial
05 Dec 2019, 10:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Dec 2019, 10:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***