1 reviews | Active since Nov 2012
*****ing my money
<p> So tired of the level of service in SA, FNB has clearly deducted the R55 airtime which I tried to purchase using the fnb app. It does not reflect on my airtime balance 24 hours later and I have made no progress with the call centers which I have had to spend hours on the phone. I want compensated for this inconvenience that they are causing me. They basically ****** me !!</p>
Good day Ms. Pareshni
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Pareshni
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***