TH
Tania H

1 reviews | Active since Mar 2009

21 Dec 2016, 09:20

*****ing my money!

<p>WHY out of the blue am I being charged for online transactions??? I’ve never paid for online transactions! And your customer service is TERRIBLE. I am getting NO answers! I have emailed (no help whatsoever) and spoken to THREE consultants. No answer!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2016, 10:00
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)