lK
lindiwe K
1 reviews | Active since Jul 2016
22 Feb 2019, 14:03
*****ING MY MONEY
i logged a call for the R1000 that didn't come out of a FNB ATM ON THE 30TH JAN 2019 I USED FNB ATM IN VEREENIGING VOORTREKER STREET AT NIGHT USING NEDBANK CARD TO MAKE A WITHDRAWAL AS NEDBANK ATMS ERE CLOSED, THE R1000 DID NOT COME OUT. I CALLED NEDBANK IN THE MORNING AND THE LADY THAT ASSISTED SAID SHE CAN SEE THAT THE TRANSACTION WAS PENDING SOMEWHERE, NEDBANK OPENED A CASE BUT FNB IS REFUSING TO PAY OUT MY MONEY
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Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
22 Feb 2019, 15:50Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply22 Feb 2019, 15:50
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
lK
lindiwe K's updateReviewer Update
26 Feb 2019, 11:32thanks for the quick response and i got the R1000 on the 23/02/2019
lK
lindiwe K's update26 Feb 2019, 11:32
Reviewer Update
thanks for the quick response and i got the R1000 on the 23/02/2019
