1 reviews | Active since Jun 2017
*****ing my money!!
I have asked FNB premier bankers and FNB consultants to change all my debit orders to 28th of each month. This has been requested now 6 times!!! How difficult is it to change something so simple - more than 2 months now - shocking!! My wesbank always goes off on the 28th of each month and in January they deducted it a day early and it didnt go off DUH!!! Now i had to pay R100 fine and interest on that unpaid!! I want my R100 refunded + the interest and i want written confirmation that all my deductions including fees, credit cards - everything to be deducted on 28th of each month. I am going to make a big fuzz on social media cause i know there are alot of people not happy with banks *****ing our hard earned money!! I am also going to Jacques Celliers and Marcel Klaassen cause clearly they are not managing their people correctly!!!! THIS IS NONSENSE!!!!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***