*****ing my money

<p>I opened an a easy account in December and specifically told the guy it mus be the pay as you use option for R4.95 but now I am being charged R49. This is his mistake. I have been trying to sort this out now for the last month. I have logged queries and went into the branch. I was told by the consultant at the branch in the grove that I wil get my money back for the extra banking costs last week but nothing yet. The consultant at the branch gave me the wrong account. He made a mistake and now you are *****ing my money in banking costs and I want it back this wee****!!!!!!!!!!!!!! Or he gave me the incorrect account on purpose because if you to this "by accident" to everyone opening account you are *****ing millions from your customers. I have been a client for almost 30 years and I always have some issue with you. I am looking at better banks and will advise everyone I know to do the same and stay away from FNB. Always some issue or somewhere that you try to ***** money from your clients.</p>