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zanele S

1 reviews | Active since Jan 2014

06 Mar 2017, 10:33

*****ING MONEY FROM MY ACCOUNT

<p>Following up on reference number ********** , i logged a call on the 04\03\2017 regarding another debit order that fnb took from my accounbt, i have had not feedback from them since this hour, another R300 was taken this morning on top of R1560 that they debited from my account. someone is messing with my ac**** and it is not funny any more. i cannot be logging complaints everyday about this bank that claims to be the best. I want all my monies reversed and returned into my account and i still demand a letter to clarify these discrepencies which are happening, this incompetency has not only affected my finacial situation but my life as well, this bank cannot be trusted and this is *****ing from your customers. I NEED AN ANSWER AS SOON AS POSSIBLE.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 10:44
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)