bC
bronwyn C

1 reviews | Active since Dec 2012

02 Apr 2018, 15:36

*****ing money and never responding to emails

They have charged extra fees for no reason. I pay 199 monthly fee and got charged an extra 50 this month. I have emailed my supposed personal banker who does nothing and never returned emails or answers me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 10:18
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)