AR
Avinesh R

1 reviews | Active since Mar 2016

02 Mar 2017, 13:35

*****ing Money and Debiting Account After Informing Closure!!!!!

<p>I had a outstanding amount due on my overdraft and revolving loan , I made payment as per there instruction to pay up full amounts of just over R30000 ,I still confirmed with them if these are the final amounts and they aggreed, which I did i then instructed then to cancell and close both these acccounts after payment, to my my notice I went into the bank today and fouond that both these accounts are still open and are running on a debit balance which they are still deducting after i made payment and instructed them to close both these accounts, i am very upset and I will be notifying everyone i know not to deal with FNB, as they are a bunch of ROGUES, I suggest you will treat this complaint as urgent , if i dont find a resolution here i will be taking to Facebook, twitter and any other social media !!!</p> <p> </p> <p>Kind Regards </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 15:04
Official

Good day Mr. Redeye458

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***