*****ING MONEY

Item: FNB (First National Bank)
Rating: 1

I've been a loyal customer to FNB for more than 10 Years. but it seems like the like *****ing peoples money. I deposited money into my savings account from Woodbridge FNB and FNB Charges me R470 in bank charges. that works out to R1.90 per R100 and R60 just to use a bank. I Called customer services and they said if i went and did it through a ATM it would have been R235..... AGAIN to use my accounts you charge me this sum of money....... Ill be looking for a bank that does not want to ***** their peoples money

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

28 Sept 2017, 16:07

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

FNB (First National Bank)'s reply28 Sept 2017, 16:07

Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

's updateReviewer Update

04 Oct 2017, 16:15

Thank you but the call did not help at all. The branch consultant phoned me and tried to make it my fault, for an account opened 14 years ago. Just for your info, the person who did the deposit waited 2 hours before they helped him in line. The branch consultant also said they would have assisted them at the door or ATM to help and there was no one only a security guard.

's update04 Oct 2017, 16:15

Reviewer Update