*****ing money

On the 25th of every month I make my minimum due on my credit card and after that no other payments go off, but for some reason this month i made my payment as usual on the 25th and then this morning 28/11/2015 at 07:33 I receive an sms stating another payment went off. <br> <br> I do not understand why you would deduct when a payment has already been made for more than the minimum required payment, please have the amount deducted from my account of R456 transferred back WITHOUT any fee as this is an error on YOUR part.<br> <br> On another note please start training your call center staff to handle clients better, I had it with the way your call center deals with your people and I'm seriously considering changing banks due this.