1 reviews | Active since Jan 2017

27 Jan 2017, 07:01

*****ing maintenance from a 6 year old

<p>FNB seems to think that is is ok to ***** from my 6 year old daughter. </p> <p>I am an unemployed single mom and her maintenance was deposited into my account (as she is too young to have one) .....</p> <p>Immediately FNB debited my account for an overdue loan payment. </p> <p>Yes I owe money on a loan...</p> <p>Yes I have not paid in 3 months...</p> <p>The payment arrangement is R50 a month BUT FNB seem to think it is ok to TAKE R1900 out of my bank account.</p> <p>THIS IS NOT MY MONEY AND IT IS NOT O****!!</p> <p>I have spoken to 40 maybe even 50 people from FNB (and the lawyers they handed me over too) in the last 4 months . I have explained that I am unemployed and have no income. I have emailed my letter of service stating that I am no longer employed. I have advised that as soon as I start working again I will resume my monthly payments......</p> <p>How I am meant to feed my child when FNB ***** her maintenance????</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jan 2017, 08:36
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)