*****ing from people

I don't know why I am finding myself here with FNB. I know that I am not banking with them because it's my 1st choice. It's because my employer uses FNB and it was more for convenience. But my experiences has been bad throughout. Yesterday I received an sms from them for 3 of my accounts with balances because of bank charges that I must pay to avoid further action. I had a premier account as well as private account which I stopped using over a year ago because of the ridiculously high bank charges. I went down to easy accounts to save costs. But for more than a year it seems FNB has just been adding their bank charges instead of just closing the accounts like other banks because it's dormant. Now for account ending 4298 they say I must pay R1192,93, account ending 1984 I must pay R4959,73 and the duplicate easy account ending 7694 i must pay R398,70 to avoid further action. We are experiencing a global pandemic. People are losing lives and jobs but here you have FNB robbing and *****ing from people. Does it even make sense to just keep on adding bank charges after about 3 months they should have been in contact already or closing the accounts already and removing charges because they can see it's been dormant. But no they just go on and on every month now they want to take action. So I must take food out of my children's mouths to pay FNB over R6000 for bank charges whereas I am struggling as it is to make ends meet. Ridiculous