wP
wynand P

1 reviews | Active since Oct 2014

08 Feb 2022, 14:39

*****ing bank with *** service

Worst bank ever!! Since I upgraded my credit card from an offer in the app I have been getting calls that I am over the limit of my credit card, consultants hanging up on me, I call in with my own airtime and get told it is sorted out but then it isn’t! I’ve had it with this horrible bank!!! “How can we help you” - yea How can we help you have a mental breakdown!

0
Replies (3)
wP
wynand P's update09 Feb 2022, 09:20
Reviewer Update
Ya thanks for my 4th reference number and logged complaint, nothing is sorted out yet. No contact from any representatives, only automated emails and SMSs, sjoe this bank is really a reflection of BAD service.
wP
wynand P's update09 Feb 2022, 09:21
Reviewer Update
To follow that up - FNB = the Telkom of banks
wP
wynand P's update09 Feb 2022, 16:28
Reviewer Update
Still not resolved despite email communications. FNB is still avoiding giving me details on the situation but only trying to highlevel bul**** themselves out of it. Ombudsman’s can expect a call soon.