NC
Nadine C

1 reviews | Active since Oct 2011

03 Oct 2019, 10:15

*****ing bank charges through incompetence

Waiting since 17/09 to downgrade accounts from premium to gold. 3 requests sent. spoken to 2 people who claim to have escalated the request.

You will see me and my husband on Saturday to come and close our accounts because I will NOT pay R300 bank fees for an account I never wanted.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2019, 11:29
Official
Good Day Nadine

Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.

Ref: ***NF

Regards,Hello Peter TeamTel number: ***.