*****ing and not refunding. Waiting 5 days?????

<p>I bought electricity via my ebucks account on the 9th June</p> <p>the tranasaction didnt go through for some reason however the monies was deducted from my ebucks account.</p> <p>I have emailed and emailed and emailed and emailed and called and called and called. NO REFUND HAS SHOWED UP IN MY ACCOUNT!</p> <p>Ebucks rewards and FIRSTNATIONAL bank are *****ing my monies? for what reason i dont know. I also tried to purchase off my credit card. The transaction also didnt go through on the account HOWEVER they refund me my monies on my credit card BUT charge me 2.50 admin which was not refunded!!!!!!!!</p> <p>*****ING AGAIN! Not my problem that the bank has issues. Why must i pay! hard up for 2.50!!!!!!!!!</p> <p> </p>