STAY AWAY FROM FNB. THE WORST BANK EVER. DON'T LET THEM FOOL YOU.

I have been banking with FNB for ten years during the time I was working. As soon as covid 19 hit SA I was retreched and FNB shown me their true colors. They only interested in working clients. Creditors would double debit my Uif payment and when I request FNB to reverse the debit they would send me from pillar to post, continuous calling customer line only to be told FNB do not reverse debits during covid 19 lock down. I swear FNB is the only bank that removed self reverse option. Further more they would charge me R110 for every failed debit that runs on my account. Mind you some crediors run double debit twice a day. Everytime Uif is paid into my account the account is in - R986 in arrears only for failed debit orders. They also include R260 for monthly account charges. What kind of bank does that to their clients. Poor customer service. Secure chat a flop. As soon the consultant doesn't want to answer any questions they pretend to have communication disruptions and revert you to another consultant. Rude consultant ***********. I have requested for my account to be closed because I am tired of this bank. They tell me the process will take 7 working days. Imagine 7 working days. Enough time for them to charge me more. The only correspondence I received via email was that my ebucks account will be closed. I request for account to be closed they close my ebucks account which I have never used. Have no idea how it even works. FNB IS A WASTE OF TIME.