JR
Jade R
1 reviews | Active since Jul 2012
31 Oct 2015, 15:33
stay away from FNB Platinum
FNB promises you the world with their Platinum account but don't be fooled, The monthly fees continue to rise while the benefits continue to decease... <br> If you go to the slow lounge with fnb platinum but don't have a platinum credit card as well, u r salary isn't paid into that acc or u are flying internationally...you pay R250 because according to FNB the rules of two free slow lounge visits per month for Platinum card holders changed at the end of July! Well thanks for informing me when i changed to FNB platinum for those perks in June under false pretenses! So sneaky! You offer nothing better than ABSA or Standard Bank! Good bye FNB Platinum you *******!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Nov 2015, 08:13Hello JadeR,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Nov 2015, 08:13
Official
Hello JadeR,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803661.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
