Stay away from FNB home loans! The worst!!

We have a home loan with FNB for vacant land. We have now app**** for a building loan. I have never experienced such tardiness. It's ridiculous! More than a month and nothing yet! If our vacant land was not with FNB, I promise you that I would not even consider FNB. The worst service ever!!! We've had a building loan with Standard bank before and FNB doesn't even come close.