jC
jacinth C

1 reviews | Active since Nov 2010

12 Oct 2016, 15:58

STAY AWAY FROM FNB CONNECT ****

<p>TO anyone who wants to remain in business or requires a decent cellphone service take heed.</p> <p>Absolutely disgusting service from FNB connect. No signal, dropped calls.</p> <p>Days without connectivity. Unprofessional uns****ed staff at their call centre 147.</p> <p>How can they help ? stop de*****ing and ******** innocent citizens and any self respecting business.</p> <p>I have began losing money whilst they ported and after. I can prove this. </p> <p> </p>

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2016, 16:10
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

jC
jacinth C's update12 Oct 2016, 16:29
Reviewer Update

Sure, I take it this is your standard pr response. Not expecting any further action or response like the many other reports on this site. Well word of mouth is still efefctive a lot more innocent victims to you **** are becoming vocal and exposing fnb connect.

jC
jacinth C's update18 Nov 2016, 14:34
Reviewer Update

FNB port me to Vodacom as requested yesterday, your reference numbers ********** / ********** .

Absolutely useless cannot even do this properly. No longwinded stories required again,and time again.

Just do it.

jC
jacinth C's update01 Dec 2016, 16:19
Reviewer Update

I am still sitting at a branch now to get my refund deducted from account. What a bunch of *********** scoundrels and kleptomaniacs