RW
Rochelle W
1 reviews | Active since Jun 2026
07 Jun 2026, 14:22
STAY AWAY FROM FNB BUSINESS!
FNB is the ABSOLUTE WORST choice for your business. Firstly the account was loaded incorrectly. Both directors of the company had to go to the branch to have it reloaded and we were told that all had been verified and that we only needed to load funds to activate the account. After 3 weeks, multiple phone calls to useless operators, replying to e-mails for the same documents to be sent AGAIN, and another in-branch visit, we still can't access the business funds to make the necessary payments!!! Each time something new needs to be "verified" (right after the previous one confirmed that all verification has been done).
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Rochelle W's updateReviewer Update
08 Jun 2026, 10:05So I've received an e-mail, stating that FNB is committed to addressing the matter within 5 business days. An additional 5 business days after not being able to do business for 3 weeks already!
I've also been instructed to access the FNB website under Contact Us for complaint information. I've already tried logging a complaint by calling the number provided on their website a week ago and they said that they don't take complaints telephonically and that I had to send an e-mail!
FNB is a waste of time.
I've also been instructed to access the FNB website under Contact Us for complaint information. I've already tried logging a complaint by calling the number provided on their website a week ago and they said that they don't take complaints telephonically and that I had to send an e-mail!
FNB is a waste of time.
RW
Rochelle W's update08 Jun 2026, 10:05
Reviewer Update
So I've received an e-mail, stating that FNB is committed to addressing the matter within 5 business days. An additional 5 business days after not being able to do business for 3 weeks already!
I've also been instructed to access the FNB website under Contact Us for complaint information. I've already tried logging a complaint by calling the number provided on their website a week ago and they said that they don't take complaints telephonically and that I had to send an e-mail!
FNB is a waste of time.
I've also been instructed to access the FNB website under Contact Us for complaint information. I've already tried logging a complaint by calling the number provided on their website a week ago and they said that they don't take complaints telephonically and that I had to send an e-mail!
FNB is a waste of time.
