Stay away from FNB

FNB lost my money in May and I'm still waiting for them to get back to me. My money is insured. They lost my money and they still haven't got back to me since then. They've also had cancelled debit orders have more power then them and let the guys debit my account after the contract was cancelled. Stay away from FNB. Their log is "how can we help you" but they won't...