JF
Johan F

1 reviews | Active since Sept 2012

18 Feb 2015, 12:55

Stay away from FNB

PLEASE READ THIS BEFORE CONTACTING ME - Too many times have I been phoned after placing a HP complaint and then get asked: \Please tell me what happened"<br> <br> Here is my Reference number: 620885<br> <br> Almost 3 weeks ago I decided to move to FNB because it is so \""quick and easy\"" <br> <br> After a week I still had no response about if I was approved or not - I then made an HP complaint<br> <br> I was then assured all will be taken care off - At the end of the day (ALMOST 3 WEEKS LATER) I have sent through all of my documentation more than 6 times to various email addresses and departments and still all is not complete. <br> <br> All I wanted was a bank account with small overdraft and a credit card. - All is still not set<br> <br> I would like to close everything that was done recently at FNB and will be moving to Nedbank"""

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Feb 2015, 13:58
Official
Hello johanrf,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)