TJ
Tanja J
1 reviews | Active since Oct 2014
01 Dec 2015, 14:12
STAY AWAY FROM FNB!!!
I took out a loan with FNB more than 3 years ago. Today I get a message that R400.00 has been paid out of my account towards this loan. Who the hell gave FNB permission to do this??? Who the hell gave them authority to access by PERSONAL account and make payments from my account??<br> <br> This is not legal!!! They do not have the right to access their clients Bank account & make payments as they please!!!! The funds that they so generously deducted WITHOUT my consent, was meant for Doctors costs!!!<br> <br> FNB can expect a letter from my Attorney before the end of the week. This will also be reported to the Ombudsman.<br> <br> My account with FNB will be closed asap. FNB IS A BUNCH OF ******!!!!
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Dec 2015, 14:30Hello TJbt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 824829.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 824829.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Dec 2015, 14:30
Official
Hello TJbt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 824829.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Loans who will provide you with feedback.
The reference number is 824829.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
