STAY AWAY FROM BUSINESS BANKING ONLINE

Item: FNB (First National Bank)
Rating: 2
Author: Henk R

I would advise all potential business online customers to stay away from FNB. The online banking is awful compared to my other accounts at Standard Bank, Nedbank, ABSA or Capitec. The online banking constantly requires java updates and if you don't download the website will not work. Needed to do urgent payments today and now a new certificate is needed and website just hangs again. Tried it on Edge, IE and Chrome browsers and the problem still persists. This is not an isolated event, it happens about every 3rd time that I try to login. STAY AWAY!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

22 Mar 2016, 09:03

Hello blueskytax2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 891909.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply22 Mar 2016, 09:03

Official