PH
Pieter H

1 reviews | Active since May 2014

10 May 2021, 14:05

Stay away from all things FNB

Authorization for credit card payments do not answer their phones. Even when phoning a FNB number from an FNB sim card it used up all your free minutes even though a call center agent says it wont. I don't swear nor drink but having to try and resolve any of this is driving me insane. They are apathetic and really bad at their jobs. Their network coverage of their network is also really bad! They put the phone down in your ear. Just plain shocking service.

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Replies (2)
PH
Pieter H's update10 May 2021, 14:56
Reviewer Update
I have been trying to resolve this. Why should I air dirty laundry on a public site before anything is done?
PH
Pieter H's update11 May 2021, 09:31
Reviewer Update
Now FNB phones me completely unaware of what is going on except for my review. You guys are outdoing yourselves. Blind leading the blind.