1 reviews | Active since Mar 2009
Statement for estate
<p>We are having a lot of problems getting a statement from FNB for my late mother's bank account. She moved her accounts elsewhere but still had open account/s at FNB, The problem is that the Master will nto appoint an executor without this statement. The accounting firm handling this has not been able to get a statement from FNB. They are told that the statements were posted to my brother's address where my mom stayed the last five years of her life. No statements ever reached them. Probably because the account was empty or contained too little.?</p> <p>Can FNB please provide a statement as this is now delaying a very small estate from being assigned to an executor? All other banks supp**** a summary of statements.</p>
Good day Ms. mmw
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. mmw
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
