HM
Hluke M
1 reviews | Active since Mar 2011
19 Jan 2019, 05:32
State Capture is not the only problem. FNB has client Capture!
Good day
I see my statement has a R120 for #item no paid charge. When I query I'm told I swipe my card when I had funds but the merchant only took money days later and the account was negative. And apparently fnb is not in control of them when merchants take money from the account. And to fix this fnb charges this fees. Honour fees? This is disgusting and mafia like behaviour from fnb. Why not reserve the money I have when I swip the card immediately on the spot? R120 for "honour" is as good as an account Fees charge. More like honour ****ing.
I would like to move my account to nedbank as this is such a ****************.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Jan 2019, 09:12Good Day Hluke,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply19 Jan 2019, 09:12
Official
Good Day Hluke,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
