RH
Rochane H
1 reviews | Active since Feb 2019
05 Mar 2019, 18:15
STANDARD BANK PRIVATE BANKING CLIENT - MOVED TO FNB - REGRETTING MY DECISION PART 4
FNB phoned me again today after they failed to phone me back yesterday and told me that they would phone me today. Basically, they promised that they’d phone back two days ago and still haven’t. I need to escalate this. Their service is beyond poor.
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FNB (First National Bank)'s replyOfficial
06 Mar 2019, 09:39Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 Mar 2019, 09:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)