RH
Rochane H
1 reviews | Active since Feb 2019
05 Mar 2019, 11:09
STANDARD BANK PRIVATE BANKING CLIENT - MOVED TO FNB - REGRETTING MY DECISION - PART 3
Please refer to my complaint dated 04/03/19 Ref: ********** NF.
FNB phoned me twice after the complaint on 04/03/19. They promised to phone me back on the same day before close of business in order to reslove the problem. FNB didn’t phone me back to date.
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FNB (First National Bank)'s replyOfficial
05 Mar 2019, 12:15Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply05 Mar 2019, 12:15
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)